Franklin Gnanaraj

Franklin Gnanaraj has extensive experience in the customer service industry, holding various management roles in reputable companies like Luminous Power Technologies, Blue Star Limited, Samsung India Electronic, and Sony India Pvt Ltd. With a background in Computer Science, Franklin has consistently demonstrated expertise in leading teams and optimizing client satisfaction levels through effective customer service operations. From monitoring repair quality to implementing TQM strategies, Franklin has shown a commitment to excellence in their field.