Sales and Customer Experience

The Sales and Customer Experience team at LuminUltra Technologies Ltd. drives revenue growth and ensures customer satisfaction by managing key accounts, identifying new business opportunities, and providing technical sales support. They work collaboratively to deliver tailored solutions in applied molecular biology diagnostics, ensuring that clients receive accurate, actionable feedback for their bioprocessing, biofouling, and biosecurity needs. Key responsibilities include customer relationship management, sales operations, technical consulting, and regional market development.