Lumoa makes customer feedback actionable. Our online service analyses customer feedback utilizing AI.

AI/ML

Analytics

Computer Vision

Research

Software

Small & Medium Businesses

Lumoa

Lumoa's headquarters in Helsinki, Finland

Markus Pohjola

Sonia Marjorie Kinsley

Stephen S.

Päivi Immonen

Mikko Keränen

Petri Grönholm

Joonas Larma

Anna Vasilevich

The Customer Success team at Lumoa is dedicated to ensuring that clients maximize the value of our AI-powered customer feedback solutions. They work closely with customers to understand their needs, provide support, and drive engagement, ensuring a seamless experience from onboarding to ongoing account management. By fostering strong relationships and delivering tailored insights, the team helps clients turn feedback into actionable improvements.

Customer Success

The Marketing Team at Lumoa is responsible for promoting the company’s customer feedback solutions by developing strategic marketing campaigns and content that highlight the benefits of AI-driven insights. They conduct market research to understand customer needs, create engaging materials to educate potential users, and collaborate with sales to drive growth and enhance brand visibility.

Marketing Team

Lumoa

Org chart

Teams

Customer Success

Marketing Team

Offices

Lumoa

Org chart

Teams

Customer Success

Marketing Team

Offices

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