Eric Nelson

Eric Nelson is currently an engineering and sales professional at Lumos. Prior to this, they worked as a senior solution architect at DocuSign from May 2018 to December 2021. In this role, they provided overlay support for the solution engineering organization when deeper technical expertise or strategic guidance was needed for DocuSign's most complex customer engagements. Their daily responsibilities included helping build and deliver complex "proof of concept" demonstrations of DocuSign's Agreement Cloud solutions, leading architectural deep dives with IT teams, and assisting with broader marketing presentations. Eric also provided mentorship for newer solution engineers and collaborated with product leadership to drive innovation for our customers.

Before working at DocuSign, Eric Nelson was a solutions engineer at Braintree from November 2011 to May 2018. In this role, they collaborated with sales reps to overcome product objections surfaced during the sales cycle, worked with newly-acquired clients to establish a plan of attack for their Braintree implementation, created sample product integrations to help highlight and explain features, provided product training and demonstrations for mid-market clients, and built and tuned best practice checklists and guides for use by other solutions engineers and sales reps. Eric also extracted and analyzed data for sales teams to help create more compelling narratives.

Eric Nelson has a Bachelor of Science in Mathematics from Purdue University Northwest and is certified as a DocuSign Agreement Cloud Expert 2020 (Silver).

They are on a team with Michael Hom - Sales, Matt Zielinski - Sales, and Elijah Caldwell - Sales. Eric Nelson reports to Kelly Kriegshauser, Sales.