Niklas Roed

Niklas Roed has extensive experience in customer service and management, currently serving as a Customer Excellence Manager, Automation Specialist, and Customer Support Agent at Lunar since February 2020. Prior to this role, Niklas spent over eight years at McDonald's, where responsibilities included Assistant, Shift Leader, Trainer, and Employee positions. Educationally, Niklas holds a degree in Leadership (HD pt. 1) from KEA - Københavns Erhvervsakademi, attained between 2017 and 2019, as well as a degree in Economics and Finance (HHX) from Rybners Handelsgymnasium, completed from 2013 to 2016.