Lutheran Social Services of the National Capital Area
Aicha Amchtkar has extensive experience in program management and customer service, currently serving as the Resettlement Program Manager at Lutheran Social Services of the National Capital Area since October 2021. Prior to this role, Aicha worked as a Refugee Resettlement Case Manager, ensuring compliance with core services mandated by the Department of State. Aicha's previous experience includes positions as Customer Service Manager at TJMAX, where exceptional customer service was delivered, and Merchandiser Manager at El Corte Inglés, overseeing product development in Morocco and Tunisia with significant increases in turnover. Additional roles include Merchandiser at ERBA, Purchasing Manager at Velmore LTD, and Purchasing Assistant at Les Ateliers de Lingerie. Aicha holds a Bachelor's degree in Business Administration and Management from University Mohamed V Rabat.
Lutheran Social Services of the National Capital Area
Since 1917, Lutheran Social Services of the National Capital Area (LSSNCA), a human services and immigration relief and refugee welcome agency, has accompanied those in need throughout Maryland, Virginia, and the Washington D.C. metro area to foster resiliency, self-sufficiency, and access to opportunities by creating, connecting with, and engaging welcoming communities. Motivated daily by our belief in the inherent dignity of all, LSSNCA’s innovative participant-informed programs serve refugees, forced migrants, immigrants, children and youth, and underserved communities by filling in the gaps. Piloting initiatives like the area’s first camp for kids impacted by the HIV/AIDS crisis, originating local pro se asylum workshops for Afghan Allies, launching a Resource Center to serve as a community hub for all recently arrived program participants, and backing an array of ongoing mental health support services, alongside community partners, LSSNCA strives to create an inclusive community of well-being where people thrive.