Sylvia Heiniger

Head Of Customer Success at Luware

Sylvia Heiniger has a diverse work experience spanning various industries. Sylvia currently holds the position of Head of Customer Success at Luware since June 2023. Prior to this role, they worked as a Customer Success Specialist at the same company from April 2021 to July 2023.

Before joining Luware, Sylvia worked at Liebherr Haushaltsgeräte from April 2019 to March 2021 as an Assistant to the Managing Director, where they supported the top executive. Sylvia also worked as a Sales Administrator at the company from June 2017 to March 2021.

Sylvia's background includes their own venture called Sylvia on Tour, where they worked as a Blogger from June 2012 to March 2020. Sylvia also gained experience as a Sales Manager Partner Channel at Coresystems from May 2016 to May 2017, where they contributed to the company's software development for field service management.

Additionally, Sylvia worked at Emerson Industrial Automation as an Inside Sales & Marketing Assistant from March 2013 to April 2016, and at EBV Elektronik as an Inside Sales Representative from August 2010 to February 2013. Sylvia also served as a Sales Marketing Assistant at Domis Consulting AG from August 2008 to July 2009.

Their early career started with a Kauffrau apprenticeship at Zubler & Partner AG, where they worked from August 2005 to August 2008.

Sylvia Heiniger completed their education in a chronological order as follows:

From 2021 to 2022, they attended Bénédict International Education Group where they pursued a degree in ICT Professional Systems & Network.

In the year 2008 to 2009, they enrolled at zB. Zentrum Bildung and obtained a degree in Sachbearbeiterin Marketing & Verkauf. Their field of study included Marketing, Projekt- und Selbstmanagament, Marketingkommunikation, and Verkauf.

Earlier, from 2005 to 2008, Sylvia Heiniger studied at zB. Zentrum Bildung and acquired a degree in Kauffrau Erweiterte Grundausbildung. The field of study for this program was not specified.

Therefore, Sylvia Heiniger has educational backgrounds in ICT Professional Systems & Network, Marketing & Sales, and a broader foundation in Business Administration.

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Timeline

  • Head Of Customer Success

    June, 2023 - present

  • Customer Success Specialist

    April, 2021