Justin Thrailkill is an experienced professional in customer success and technical support, currently serving as a Customer Success Lead at Luxor Technology since May 2024. Prior to this role, Justin worked at Leviton as a Desktop Support Analyst from January 2021 to May 2024, where responsibilities included providing tier 2-3 software and hardware support, administering user accounts, and troubleshooting various technical issues. Previously, Justin held the position of Oculus Virtual Reality Representative and Support at Premium Retail Services, offering customer support and product promotion for Oculus products. Additional experience includes data entry and database transition support at McLellan Temporaries Inc and multimedia development for online learning modules at Oregon State University Ecampus. Justin earned a Bachelor’s degree in Computer Science from Oregon State University in 2017.
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