Lucy Eastell

Lucy Eastell is an experienced hospitality professional currently serving as the Group Learning & Development Manager at Luxury Family Hotels since June 2020, alongside the role of Deputy General Manager. Prior experience includes positions at Harbour Hotels Group as Deputy General Manager and Rooms Division Manager, and Hotel Du Vin as Front of House Manager. Lucy's career began with roles at the University of Melbourne as an HR Assistant, NHS as a Telephonist/Administrator, and Monarch Airlines as Cabin Crew, culminating in a receptionist position at Best Western® Hotels & Resorts. Educational qualifications include a Level 2 Certificate in Air Cabin Crew and customer care from Central Sussex College, and studies in Sociology, Communication Studies, and Health & Social Care from Brighton and Hove Sixth Form College.