Belen Chamorro

Belen Chamorro has a diverse work experience spanning different industries. Belen began their career as a Radio Journalist at the Universitat de Vic – Universitat Central de Catalunya in 2017. Belen then transitioned to work as a Video Journalist at El 9 TV in 2018, where they focused on local news and conducted interviews for television-style articles.

In 2019, Belen joined Inditex as a Sales Specialist, where they provided sales and customer service in a fast-paced retail environment. Belen collaborated with cross-functional teams to meet customer needs and exceeded Key Performance Indicators (KPIs) while maintaining high standards of customer service. Belen'sproblem-solving skills and ability to work under pressure contributed to their success in this role.

In 2021, Belen joined Accenture as a Collections Analyst for Europe, working specifically on Microsoft accounts. Belen supported customers by addressing their queries and resolving complex issues with the assistance of different teams and stakeholders. Belen'sresponsibilities included collecting past due items through various communication channels and responding to customer inquiries in a timely and professional manner.

Currently, Belen is working at Luzern eCommerce as an eCommerce Account Executive. In this role, they manage the creation, publication, and maintenance of new SKUs. Belen also updates websites to support promotions, reviews stock and order management systems, and ensures content and price accuracy.

Throughout their career, Belen has demonstrated adaptability, communication skills, and a strong work ethic.

Belen Chamorro has a strong educational background with a focus on digital marketing and e-commerce. In 2014, they enrolled in the Universitat de Vic – Universitat Central de Catalunya and completed a four-year degree in Journalism, which they obtained in 2018. Following this, they pursued a Master's degree in E-Commerce/Electronic Commerce & Digital Marketing at ESNECA Business School from 2021 to 2022. Subsequently, in 2023, Belen attended South East Technological University to earn another Master's degree in Digital Marketing Practice.

In addition to their formal education, Belen has obtained certifications to enhance their skills and knowledge. In March 2021, they obtained two certifications, "Social Media Marketing: Managing Online Communities" and "Social Media Marketing: Strategy and Optimization," from LinkedIn. These certifications reflect their expertise in social media marketing. Moreover, they also have a certification in Salesforce Trailhead, although the specific details regarding the institution and timing are not provided.