Kristin Orta is a seasoned professional with extensive experience in operations and customer success roles. At Lyft since September 2019, Kristin has held various positions including Senior Partner Operations Lead, Fleet Enablement Lead, and Customer Success Lead across multiple divisions, focusing on supporting Lyft Rentals' profitability and scalability. Kristin served in the US Army as a Military Police Officer from August 2010 to October 2022 and worked as a Probation & Parole Officer with the Florida Department of Corrections. Previous roles also include Operations Manager at TPW Media Group, Inc., and customer service positions at Starbucks and Universal Orlando Resort. Kristin holds a Bachelor of Arts degree in Criminal Justice from Columbia College and a Bachelor of Science degree in Forensic Science from the University of Central Florida.
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