Lonnie Bell

Lonnie Bell is an experienced IT professional with a strong background in service desk and technical support roles across various healthcare and technology environments. Currently serving as a Service Desk Analyst at Infinite Computer Solutions, Lonnie has previously held positions at companies including Uber, Lyft, IDR, Inc., Slipstream IT, CTG, and Wellstar Health Systems, providing exemplary customer service and effective troubleshooting for hardware and software issues. Education includes an Associate of Science degree in Computer and Information Science with a focus on Network Security from ECPI University. Lonnie demonstrates technical proficiency with a range of systems, applications, and remote access tools, alongside extensive experience in managing incidents through various ticketing systems.