LYNXUS is a fast-growing valued partner for businesses that require mission-critical agility and scalability to drive operational efficiencies and mitigate risk. Our customer success model unlocks profitability and resiliency for your business. We work collaboratively with your team and use your platforms for efficiency and so you aren’t locked into another company’s systems. Your team continues to be productive without braking for new training, and there are no additional infrastructure investments to your business.

The LYNXUS operations approach is based on years of knowledge of the BPO industry combined with the vision of creating new ways of value creation with the introduction of digital technologies that will help in improved business outcomes. 

LYNXUS is the industry's most flexible and rapid ramp-up. Our Recruitment and Retention programs attract and retain the best and brightest technology and customer service professionals. Custom training programs are developed based on client needs. Trainual is our training tool to generate an online repository of all Standard Operating Procedures (SOPs), driving faster and more robust learning.
LYNXUS clients leverage our deep experience in transforming business operations and processes. Our executive team of industry leaders is well-known for their years of success in digital operations, global shared service centers, and allied competencies in business finance and accounting, research and analytics, and global customer interaction service centers.
Our Operations Center is in Medellin, Columbia – also known as the city of eternal spring for its perfect climate. Medellin is the innovation hub of South America, just a short flight from the U.S. and in the Central Time Zone. Colombia ranks third in A.T. Kearney's Latin America service location indicator. The country captures 13.1% of BPO sales in the region and is among the top markets in the region for sales, surpassing Argentina, Peru, and Chile (Frost and Sullivan).


Business Development

Consulting

Enterprise Software

Outsourcing

LYNXUS Solutions

LYNXUS Solutions' headquarters in Medellin, Colombia

Pradeep Vachani

Trisha Dizio

Jim Ferguson

This department focuses on managing and optimizing sales processes and strategies for carriers.

Sales Operations

This department manages the planning, execution, and oversight of logistics and transportation activities.

Logistics Operations

This department manages billing processes and resolves operational issues related to customer accounts.

Billing Operations

This department handles the processing and resolution of insurance claims.

Claims Management

This department focuses on overseeing data processes and ensuring effective use of technology to support data-driven decision-making.

Data Management

This department manages employee relations, recruitment, and organizational development to support workforce needs.

LYNXUS Solutions

Org chart

Teams

Sales Operations

Logistics Operations

Billing Operations

Claims Management

Data Management

Human Resources

Offices

LYNXUS Solutions

Org chart

Teams

Sales Operations

Logistics Operations

Billing Operations

Claims Management

Data Management

Human Resources

Offices

Related companies