Evgenia Panova

Evgenia Panova has extensive experience in sales and customer service, currently serving as a Pricing Team Supervisor and Customer Service Supervisor at Basell Sales & Marketing Company B.V. since July 2010. In this role, Evgenia manages a team responsible for customer service performance in Russia, focusing on customer fulfillment, logistics, inventory management, and procurement support while driving team success in resolving customer objections. Prior to this position, Evgenia worked as a Senior Sales Coordinator at Holcim from September 2005 to March 2010, where responsibilities included team management, budgeting, client communication, and sales planning. Evgenia holds a degree in non-metal refractory silicate material processing engineering from Mendeleyev University of Chemical Technology of Russia, earned between 1998 and 2004.