Jacob Garcia

Jacob Garcia is an experienced Field Service Engineer with over 34 years in the technology and engineering sectors. Currently serving as a Field Service Engineer Specialist II at LyondellBasell since December 2005, Jacob provides 24/7 support with a quick response time to high-level calls across Victoria, TX, and Altamira, Mexico, while resolving complex technical issues and managing workstation installations and maintenance. Previously, Jacob held a position as a Field Service Engineer at Northrop Grumman M5 Network Security, delivering similar support services while working with contracts for the State of Texas and major corporations. Jacob began the career as a Service Manager at Computerland, where responsibilities included cross-training IT technicians and facilitating advanced troubleshooting courses. Jacob holds an Associate of Arts and Sciences degree in Computer Maintenance as well as an Associate's degree in Computer/Information Technology Administration and Management from Texas State Technical College Harlingen.