Olivia Baker

Olivia Baker is a seasoned professional in customer success and account management with significant experience in the advertising and marketing sectors. Currently serving as a Senior Group Manager at Lyra Health since July 2023, Olivia previously held various positions at GSD&M, including Account Director and Account Supervisor, managing notable clients such as Capital One, Southwest Airlines, and Pizza Hut. Prior roles include Account Supervisor at Drumroll, where strategic leadership was provided for campaigns involving Capital One and Fannie Mae, and work with Microsoft marketing partners. Olivia also served as Account Supervisor at Deutsch for PNC Bank, overseeing retail banking initiatives. Additionally, Olivia has experience as Account Director and Account Manager at Fly Communications, managing key clients like Cigna Healthcare and The New York Jets. Olivia holds a Bachelor of Arts in Psychology from Miami University and has studied at Universidad de Granada.