Lyric
Donita Jones is an accomplished Business Analyst Specialist at Lyric, specializing in bridging business needs with technical solutions to drive innovation and operational transformation. With a robust background in customer success, Donita has led teams to enhance product adoption and customer experience. Experience spans multiple roles at Change Healthcare, including Business Analyst Manager and Business Analyst, where responsibilities included managing Onshore and Offshore teams and supporting claims-editing software. Donita's earlier career at Siemens Healthcare encompassed positions from Programmer to Principal Consultant, focusing on improving IT systems and delivering solutions that generated significant revenue. Education includes a Bachelor of Science and an Associate of Science in Information Systems from Strayer University.
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Lyric
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We're a leading AI healthcare technology company, committed to simplifying the business of care. Our solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Building on our 30 year expertise as ClaimsXten Portfolio, we take the guesswork out of a complex and ever-changing set of claims payment rules and regulations.