Veronica Tovar possesses extensive experience in technical support and incident management, currently serving as a Senior Incident Manager at Lytx, Inc. since February 2017. Veronica's career at Lytx also includes roles as a Senior Technical Support Engineer, Technical Support Engineer, and Technical Support Specialist. Prior to joining Lytx, Veronica worked at Networkfleet, Inc. from June 2010 to February 2017, where titles held included Sr. Analyst in Technical Customer Service and CCR II. Veronica began their professional journey at The Sutherland Group as a Help Desk Tech I, providing Level 1 support for Comcast High Speed Internet from January 2001 to March 2005.
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