Eric Lau

Eric Lau has a diverse work experience spanning several companies. Eric most recently served as the Chief Customer Officer at Valona Intelligence starting in 2023. Prior to that, they were the Head of Customer Success at OpenCorporates from 2021 to 2023. In 2020, they held the position of Global Head of Customer Success at Faethm AI before its acquisition by Pearson Plc in 2021. From 2016 to 2020, Eric worked as the Vice President, EMEA at r4 Technologies, where they developed and executed the GTM strategy for their cross-enterprise AI platform. Before that, they worked at M-Brain from 2008 to 2016, first as a Senior Account Manager and later as a Director, Client Services. Eric began their career in 2007 at DDB Canada as an Account Coordinator and also had an internship as a Brand Analyst at Brand Matters Inc. in 2006.

Eric Lau attended Queen's University from 2003 to 2007, where they obtained a Bachelor of Commerce degree with a focus on International Marketing and Economics. In 2006, they briefly attended The Chinese University of Hong Kong without pursuing a specific degree or field of study. Prior to their university studies, Eric Lau attended Thornhill Secondary School, although no specific degree or field of study is provided. In 2008, they obtained a Canadian Securities Course certification from the Canadian Securities Institute (CSI).