Mark Campbell

Mark Campbell has a diverse work experience across multiple companies. Mark currently serves as an IT Service Manager at M-Files Corporation, where they are responsible for supporting 3,500 staff and serving as the primary contact for customer support and technology outcomes. Prior to this, Mark worked at PwC as a Senior Manager in IT Integration and Projects, leading the integration of legacy IT systems and cyber security consolidation projects. Mark also held the role of IT Operations Manager at PPB Advisory for 8 years, where they managed the IT service desk and implemented key IT projects. Mark began their career as a Business Continuity Manager at Hays, overseeing the development of business continuity and disaster recovery plans, and later served as an IT Manager at Gas Strategies, managing day-to-day IT operations and leading business change projects.

Mark Campbell attended the University of Gloucestershire from 1993 to 1996, where they obtained a Bachelor of Science (BSc) degree in Information Technology. In terms of additional certifications, Mark obtained the following: "Building a Coaching Culture: Improving Performance Through Timely Feedback" from LinkedIn in December 2022, "Delivering Bad News to a Customer" from LinkedIn in June 2022, "M-Files Certified Engineer" from M-Files in March 2021, "ITIL Foundation v3" from ITIL Foundation Certification Training Level in 2014, "Prince 2 Professional" from APMG International in May 2012, and "Microsoft Certified System Administrator" from Microsoft (exact date not available).