Lovine O.

LOVINE O. has extensive experience in customer service, currently serving as a Retail Customer Care Executive at M-KOPA since February 2020, where responsibilities include gathering customer feedback and building strong customer relationships. Previously, LOVINE worked as a Customer Service Representative in both the Registration and Activation teams, focusing on onboarding new customers and ensuring fraud prevention through customer verification. Prior experience includes a role as a Customer Engagement Executive at Wasoko and a Brand Ambassador at Safaricom PLC. Earlier in career, LOVINE held a position as a Food and Beverage Assistant at Midland Hotel Nakuru and possesses a diploma in food and beverage from St. Francis College.