M1
Clarence Tan Guo Hao (PMP)® is an experienced operations professional currently serving as Manager of Operations & Maintenance at M1 Limited since February 2020. Responsibilities include managing escalated issues, third-party vendor relations, and maintaining O&M documentation for IT assets. Clarence has a diverse background with previous roles at CITIC Telecom International CPC Limited as Service Provisioning Manager, M1 Limited as Senior Project Executive, MyRepublic as Service Delivery Assistant Manager, OpenNet Pte Ltd as Operations Consultant, and Singapore Civil Defence Force as Senior Operations Centre Specialist. Academic qualifications include a Bachelor's degree in Software Development and Applications from the University of Newcastle and diplomas in Information Technology from PSB Academy.
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M1
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M1, a subsidiary of Keppel Corporation, is Singapore’s first digital network operator, providing a suite of communications services, including mobile, fixed line and fibre offerings, to over two million customers. Since the launch of its commercial services in 1997, M1 has achieved many firsts – becoming one of the first operators to be awarded one of Singapore’s two nationwide 5G standalone network license, first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). M1’s mission is to drive transformation and evolution in Singapore’s telecommunications landscape through cutting-edge technology and made-to-measure offerings.