M1
Josephine Oon has extensive experience in customer service management, currently holding the position of Customer Service General Manager at M1 Limited since June 2001. Over the years at M1 Limited, Josephine has progressed through various roles, including Assistant General Manager, Senior Customer Service Manager, Customer Service Manager, Assistant Customer Service Manager, and Senior Customer Service Executive. Prior to this, Josephine served as Customer Service Manager for South East Asia at RS Components Pte Ltd from 1997 to 2001. Josephine Oon holds a Bachelor of Commerce degree in Finance and Marketing from Curtin University, completed between 1994 and 1997.
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M1
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M1, a subsidiary of Keppel Corporation, is Singapore’s first digital network operator, providing a suite of communications services, including mobile, fixed line and fibre offerings, to over two million customers. Since the launch of its commercial services in 1997, M1 has achieved many firsts – becoming one of the first operators to be awarded one of Singapore’s two nationwide 5G standalone network license, first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). M1’s mission is to drive transformation and evolution in Singapore’s telecommunications landscape through cutting-edge technology and made-to-measure offerings.