SA

Shan Ali

Service Desk Manager at M247

Shan Ali is a Service Desk Manager at M247, with previous experience as a Desktop Support Engineer at PH Media Group, Data Entry Keyer at Royal Mail, and IT Helpdesk Technician at Regatta LTD. Shan has a BSc in Computer Security with Forensics from Sheffield Hallam University and has a strong background in IT support, administration, and customer service. With experience in managing users, troubleshooting issues, and configuring various systems and equipment, Shan is skilled in providing IT assistance to a large number of users across different organizations.

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Manchester, United Kingdom

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M247

M247 is a global technology partner for growing businesses. We deliver solutions, networks and systems that give forward-thinking businesses the freedom to achieve their goals and fulfil their potential. Every service we offer is united by a focus on innovation and transformation. We’re here to help you connect with more places, serve more customers and employ more people. Our support services are never outsourced to third parties and every M247 customer has a single point of contact - we’re here when you need us. With unrivalled service levels and a global network infrastructure, we’re here to help your business move into the future.