Shan Ali

Shan Ali is a Service Desk Manager at M247, with previous experience as a Desktop Support Engineer at PH Media Group, Data Entry Keyer at Royal Mail, and IT Helpdesk Technician at Regatta LTD. Shan has a BSc in Computer Security with Forensics from Sheffield Hallam University and has a strong background in IT support, administration, and customer service. With experience in managing users, troubleshooting issues, and configuring various systems and equipment, Shan is skilled in providing IT assistance to a large number of users across different organizations.