Simon Farley-Smith

Simon Farley-Smith is an experienced product manager specializing in voice solutions, currently employed at M247 since May 2022. Prior to this role, Simon held positions at Deloitte UK as a manager in consulting, and at Capgemini and Puzzel as a solutions architect, where Simon contributed to cloud-based contact center solutions that enhance customer service efficiency. Simon's expertise extends to technical design authority and pre-sales consultancy through previous roles at Evolve Technology Consulting Ltd. and Capstone Intelligent Solutions Limited, as well as fixed voice consulting for the banking sector with Vodafone Global Enterprise. Simon's career includes significant contributions to Avaya contact center designs while contracted to Barclays and collaborative projects across various technology and consulting firms. Simon's educational background includes attendance at Easingwold Secondary School and Alne County Primary School.