Laura Pfaff is a skilled insurance professional with extensive experience in claims management across various roles and organizations. Currently serving as a Client Specialist at M3 Insurance since April 2023, Laura previously worked at Liberty Mutual Insurance as a Claims Adjuster from October 2021 to April 2023, where responsibilities included reviewing policy forms, utilizing estimating software, and mentoring fellow adjusters. Prior experience includes over eleven years at Church Mutual Insurance Company, progressing from Claims Representative III to Data Management Analyst, and refining expertise in complex coverage decisions and claims handling. Earlier in the career, Laura worked as a Customer Service Analyst at UnitedHealth Group. Laura Pfaff holds a Bachelor's degree in Sociology from the University of Wisconsin-Stevens Point.
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