Johnnie Armstrong, BCNE

Johnnie Armstrong, BCNE, has a diverse work experience in the field of network engineering. Starting in 2014, Johnnie worked as a Network Engineer at PGTEK, where they provided technical expertise and support for Symantec. Johnnie also offered guidance on Brocade products and technology, particularly MLX devices. In 2016, Johnnie joined Brocade as a Brocade Onsite Engineer for the Florida Department of Transportation, where they played a crucial role in maintaining and supporting their datacenter products. During their time at Brocade, they liaised with FDOT, managed network inventory, prepared reports for contract renewal, and tracked customer cases. In 2017, Johnnie moved on to join Extreme Networks as a Premier Resident Engineer, where they supported Verizon as a Regional PRE. Their responsibilities included troubleshooting, deployment, network monitoring, and escalation for a vast number of Extreme Networks and Brocade MLXe and SLX devices. Johnnie created and implemented Method of Procedure (MOP) documents and collaborated closely with TAC and engineering teams to resolve software bugs, hardware issues, and feature requests. Johnnie currently works as a Support Engineer III at M7 Services, starting from June 2021. The provided information showcases their expertise in network troubleshooting, deployment, monitoring, and support for a range of Brocade and Extreme Networks products.

Johnnie Armstrong, BCNE, completed a Certificate Program in Computer Science at the California Institute of Arts & Technology from 2020 to 2021. In addition to the education, Johnnie holds a certification as a Brocade Certified Network Engineer (BCNE). However, specific details including the institution and the year of obtaining the certification are not provided.