Idan Frenkel

Customer Success Manager at Mabaya

Idan Frenkel has a diverse work experience starting from working as a Salesperson at RENUAR in 2015. Idan then moved on to work as an English System Operator at Unit 8200 - Israeli Intelligence Corps from 2016 to 2018, where they attained a professional certification and mentored new soldiers. In 2019, Idan worked as a System Implementor at Ness Technologies, focusing on customer training, implementation, and feedback. In 2020, they joined Odoro Inc. as a Customer Success Manager, responsible for providing support, system integration, and improving customer retention and growth. Idan continued their role as a Customer Success Manager at Drove in 2021 before joining Mabaya in 2022, where they currently hold the position of a Customer Success Manager.

Idan Frenkel's education history begins in 2011 when they attended Ohel Shem High School. Idan completed their education there in 2015 and obtained a full Bagrut certificate.

In 2021, Idan pursued further education by taking a Business Development & Sales Course at Jolt.io. The specific field of study is not provided.

In the same year, Idan also obtained a certification in Google Analytics & Google Tag Manager from Udemy in July 2021.

Most recently, in 2022, Idan attended pmsphere - Leading Products to Success, where they completed a Professional Customer Success Manager program. The field of study for this program was Customer Success Management.

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