Ty Lerch

Customer Experience (cx) Researcher/designer at Mach49

Ty Lerch is an experienced professional currently holding multiple roles at Mach49, including Customer Experience (CX) Researcher/Designer, AI Prompt Engineer, and Customer Experience (CX) Research Operations Specialist since March 2023. Mach49 specializes in helping Global 1000 companies develop successful new ventures through innovative approaches. Previously, Ty served as a Research Assistant at Mount Mercy University from October 2016 to May 2019, focusing on enhancing skills in statistical analysis, utilizing tools such as R and SPSS. Educational qualifications include a Master's degree in Human-Computer Interaction Design from City, University of London, completed in October 2022, and a Bachelor's degree in Psychology from Mount Mercy University, obtained in December 2019. Additionally, Ty participated in a study abroad program at Leuphana University of Lüneburg in 2018, studying Psychology and German.

Location

London, United Kingdom

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