Jennifer Willstead

Jennifer Willstead serves as the President of Mack Property Management since September 2018, overseeing operations for a diverse portfolio of residential and commercial assets across the United States, with responsibilities including financial planning, risk management, and customer relations. Prior to this role, Jennifer accumulated extensive experience at AvalonBay Communities from August 2003 to August 2018, progressing through various positions including Senior Portfolio Operations Director, where management of financial and operational metrics for approximately 4,000 units in Los Angeles was key. Jennifer's earlier roles included Portfolio Operations Director and Senior Community Manager, showcasing a strong foundation in maximizing revenue and controlling expenses across multiple communities. Jennifer began the career path in property management with positions at Archstone Smith Trust and AvalonBay Communities, after obtaining an education from the University of Illinois Chicago.