Andrey Rakytenko

Andrey Rakytenko is a skilled IT professional with substantial experience in ServiceNow administration and support, currently serving as a Manager and ServiceNow Platform Administrator at Mackenzie Investments since July 2023. Prior roles include ServiceNow Systems Administrator at Brookfield Properties, where Andrey demonstrated expertise in JavaScript, JSON, XML, PowerShell, and various ServiceNow APIs, managing incident and task queues, and collaborating with teams to enhance ServiceNow solutions. A CSA Certified individual, Andrey has a proven track record in project management and documentation, alongside earlier experience in IT support and document management. Andrey holds a Bachelor of Engineering in Computer Engineering from Ryerson University and an International Baccalaureate Graduate Diploma.