Harriet Posner

Harriet Posner is an accomplished professional with extensive experience in customer journey management and marketing within the non-profit and financial sectors. Since May 2016, Harriet has served as the Head of Customer at Macmillan Cancer Support, leading a team dedicated to enhancing experiences for individuals affected by cancer and their supporters. Prior roles at Macmillan include Senior Customer Journey Manager and Senior Marketing Manager, where Harriet improved customer experiences and developed innovative fundraising strategies. Previous experience includes Vice President of UK Marketing at J.P. Morgan Asset Management, focusing on customer acquisition and retention, as well as positions at WDMP, Christopher Lewis Associates, and IQPC, where Harriet honed skills in campaign planning and execution. Harriet holds a Bachelor's Degree in French and Spanish from the University of Leeds.