Erin Harper-Ray

Vice President, Sales And Customer Support Operations at Macmillan Learning

Erin Harper-Ray has a diverse work experience spanning over multiple companies and roles. Erin began their career as a Writer/Researcher at iWidgets in 1999 and then moved on to work as a Project Manager at FScreations, Inc., where they played a vital role in establishing the company's proprietary assessment content product. In 2005, Erin joined eInstruction Corp. as a Product Manager, where they led the overall vision and development of the K-12 assessment content product line. During their tenure, they collaborated with marketing and sales to significantly increase revenue.

In 2008, Erin transitioned to Corbus, working as a Consultant in Project Management and Digital Marketing. Their responsibilities involved providing valuable insights and support to various projects. In 2010, they became an Independent Consultant for Macmillan, taking on the role of Product Manager.

Erin's extensive experience led their to Macmillan in 2011, where they held various positions, including Product, Operations, and Logistics Manager, Director of Operations, and Director of Sales Operations. In these roles, they played a crucial part in the company's operations and sales processes.

Most recently, Erin joined Macmillan Learning in 2017 and assumed the role of Senior Director of Operations. Erin has since been promoted to Vice President, Sales and Customer Support Operations. Their contributions have been essential in overseeing and managing the sales and customer support operations at Macmillan Learning.

Erin Harper-Ray completed their Bachelor of Arts degree in English Literature and Journalism from Miami University from 1995 to 1999.

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Previous companies

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Timeline

  • Vice President, Sales And Customer Support Operations

    June, 2022 - present

  • Senior Director Of Operations

    August, 2017