Tom Acox

Tom Acox is a seasoned professional in customer experience, serving as a Board Member at Rutgers since January 2019 and holding various leadership positions at Macmillan Learning since January 2012, including Senior Director of Customer Experience and Director of Learning Solutions. Acox specializes in managing digital solutions for Macmillan Higher Education, particularly in economics, and has a background facilitating communication between sales and users to drive customer growth. Prior experience includes roles at Worth Publishers as a Media Editor for Economics and freelance writing for several publications. Acox holds a Master's degree in Writing Studies and a Bachelor's degree in English from Saint Joseph's University.