Customer Support and Success Team

The Customer Support and Success Team at Macmillan Learning is dedicated to enhancing the customer experience by providing expert guidance and ongoing support to educators and institutions. They focus on implementing solutions that drive engagement, improve educational outcomes, and address customer needs throughout the lifecycle of Macmillan's products. With a blend of account management, customer success strategy, and a commitment to understanding client challenges, this team ensures that users derive maximum value from their educational tools and resources.