Craig Lowe

Craig Lowe is an experienced professional in customer service management, currently serving as the General Manager of Customer Service at Macquarie Telecom since April 2001. In this role, Craig oversees a national team of service managers dedicated to customer retention through exceptional service and proactive operational management. Additionally, Craig holds multiple titles at Macquarie Corporate Telecommunications, including Group Executive Customer Operations and Chief Manager Corporate Relationships, demonstrating extensive leadership in customer service. Previous experience includes roles at Telstra as GM Customer Service Management and as an Account Executive, as well as a Loans Officer at Commonwealth Bank. Craig's educational background includes an Associate Diploma in Business from Blacktown College of TAFE and management training from the Australian Institute of Management.