Roshawn Butler

Roshawn Butler is a seasoned technical support professional with extensive experience in troubleshooting and customer service across various industries. Currently serving as a Technical Support Engineer at MacroHealth since October 2022, Roshawn previously held roles as a Technical Associate at Phreesia and a Senior Product Support Technician at TouchBistro. In these positions, Roshawn demonstrated a strong ability to resolve technical issues, achieve high first-call resolution rates, and provide mentorship to new hires. Additional experience includes customer service consultancy at Rogers Communications, a mock internship as a Food Science Technologist at Centennial College, leadership as a Shift Manager at McDonald's, and a role as a Product Assembler at Toro Group of Companies. Roshawn holds an Advanced Diploma in Food Science Technology from Centennial College.