Descartes MacroPoint™ is a multimodal freight visibility platform for shippers, brokers and 3PLs to get real-time visibility and predictive analytics of their in-transit freight. Our industry leading visibility network is connected to over 100,000 carriers and millions of assets and drivers through integrations with on-board electronic logging devices (ELDs), GPS telematics devices, carrier transportation management systems (TMS), GPS-enabled smartphone applications and location-based mobile phone triangulation. Whether your shipments are on-time, behind or ahead of schedule, you will have the tools to track any load, at any time.

www.macropoint.com

Freight

Descartes MacroPoint™

Descartes MacroPoint™'s headquarters in Waterloo, Canada

This department focuses on managing client accounts and ensuring customer satisfaction through effective technical support.

Account Management

The Customer Support and Success team at Descartes MacroPoint™ plays a vital role in ensuring clients maximize their experience with the freight visibility platform. They provide responsive support to shippers, brokers, and 3PLs, addressing inquiries and troubleshooting issues to facilitate seamless operations. Additionally, they proactively engage with customers to help them leverage the platform's features and analytics, driving value and enhancing satisfaction throughout the shipping process.

Customer Support and Success

This department oversees the development and strategic direction of products, ensuring alignment with market needs.

Product Management

This department focuses on deploying and managing software solutions to ensure successful client integrations and operational efficiency.

Implementation Services

This department focuses on creating and enhancing software solutions to meet client needs.

People (2)

Jobs (0)

Other teams

Customer Support and Success

Product Management

Implementation Services

Product Development