Descartes MacroPoint™ is a multimodal freight visibility platform for shippers, brokers and 3PLs to get real-time visibility and predictive analytics of their in-transit freight. Our industry leading visibility network is connected to over 100,000 carriers and millions of assets and drivers through integrations with on-board electronic logging devices (ELDs), GPS telematics devices, carrier transportation management systems (TMS), GPS-enabled smartphone applications and location-based mobile phone triangulation. Whether your shipments are on-time, behind or ahead of schedule, you will have the tools to track any load, at any time.

www.macropoint.com

Freight

Descartes MacroPoint™

Bennett Adelson

Thomas Dale

Rica Paula Cruz

Robert Derin

Laurie Zalac

The Customer Support and Success team at Descartes MacroPoint™ plays a vital role in ensuring clients maximize their experience with the freight visibility platform. They provide responsive support to shippers, brokers, and 3PLs, addressing inquiries and troubleshooting issues to facilitate seamless operations. Additionally, they proactively engage with customers to help them leverage the platform's features and analytics, driving value and enhancing satisfaction throughout the shipping process.

Customer Support and Success

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