Bennett Fox-Glassman

Bennett Fox-Glassman has extensive experience in leading customer-focused strategies and transformational initiatives within retail. As Senior Vice President of Customer Journey at Macy's, Bennett drives a customer-centric vision, aligning data and strategies across the organization. Previous roles include Interim Chief Customer + Digital Officer and Vice President of Transformation & Strategy, where Bennett contributed to corporate strategy and led cross-functional teams to enhance customer relationships and digital presence. Bennett's academic credentials include an MBA with Distinction from Northwestern University's Kellogg School of Management and an AB in Economics from Princeton University.