Bianca Isaac is currently the Director of Bloomingdale's Credit, bringing extensive experience in customer service operations within the retail and contact center industries. Previously, Bianca held several senior management roles at Macy's, including Senior Manager of Digital Customer Service and Customer Service Audit Manager, where Bianca managed teams and implemented projects to enhance customer interactions. Bianca holds a Bachelor's degree in Marketing from Arizona State University, where Bianca developed strong skills in talent management, international business, and project management.
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