Caitlin F.

Director Enterprise Process Improvement

Caitlin F. has over a decade of experience in retail management, primarily at Macy's, where roles have included Director of Enterprise Process Improvement, multiple Senior Director Store Manager positions, and Vice President Store Manager. Responsibilities encompass managing store profitability and culture, leading large teams, implementing strategic action plans, and ensuring exceptional customer experiences. Caitlin has a strong background in merchandising and sales strategies, recognized for successful performance in various districts with significant annual volumes. Additional experience includes a marketing internship and leadership roles in academic and philanthropic organizations. Caitlin holds an MBA from SMU Cox School of Business and a Bachelor's Degree in Business Management from the University of Arizona.

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