Chris J. is an accomplished professional currently serving as the Manager of Customer Experience in Customer Experience & Selling Strategies at Macy's since September 2025. Previously, Chris held positions including Fulfillment Team Leader at Target from November 2020 to May 2022, where responsibilities included strategic pricing and inventory management to boost store performance and customer satisfaction. Chris also worked at Gartner as a Conference Sales Executive, collaborating with C-suite leaders to align strategic goals with premier conferences, and served as Assistant Manager/Sales Lead at Tempur Sealy International, focusing on customer relationships and revenue growth. Chris holds a Bachelor of Science in Multi/Interdisciplinary Studies from Florida State University and is pursuing a Master of Arts in Business and Professional Communication at Bellevue University.
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