Colleen Fleming

Customer Experience Manager

Colleen Fleming is a growth-focused Retail Visual Manager and Operations Leader with extensive experience in enhancing store merchandising and customer experiences. Currently serving as a Customer Experience Manager at Macy's Herald Square, they have effectively elevated an underperforming team through rigorous training and development. Colleen previously worked at H&M, where they contributed to major store openings, including the global flagship in Herald Square, and received a peer-nominated award for innovative training practices. With a Bachelor of Fine Arts in Fashion Marketing and Management from The Illinois Institute of Art Chicago, Colleen is passionate about creating unparalleled shopping experiences and optimizing store profitability.

Location

New York, United States


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