James Franks is a strategic retail leader with over 20 years of experience in asset protection and operations, primarily with Macy's. They have specialized in building high-performing teams and implementing effective asset protection strategies that enhance profitability and operational excellence. As the Principal of Asset Protection Strategy & Operations, James leads initiatives that integrate technology and analytics to optimize compliance and reduce shrink across multiple regions. Their career reflects a commitment to developing future leaders and achieving measurable results in complex retail environments.
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