Jon Taylor

Jon Taylor, MBA, MIS, MM, is a seasoned professional with extensive experience in social media management, student support, and IT consulting. As a Social Media Specialist at Macy's since 2017, Jon monitors social media platforms, addresses customer complaints, and enhances brand promotion. Previous roles include Student Support Advisor at DeVry University and Independent IT Consultant at Taylor's IT Solutions, where responsibilities ranged from supporting student queries to troubleshooting IT issues. Additional experience encompasses positions at Total Quality Logistics, A to Z Home Tutoring, Apollo Group, Walgreens, National City Bank, Limited Brands, and Miami Valley Hospital. Jon holds multiple advanced degrees from the University of Phoenix and a Bachelor's degree from Embry-Riddle Aeronautical University.