Katy Ann Lyons

Katy Ann Lyons is a marketing and strategic customer experience expert with over 10 years of experience in the fashion and retail industry. Currently, they serve as the Director of Customer Planning, Customer Driven Insights & Activation at Macy's, where they focus on enhancing customer experiences through data-driven insights. Previously, Katy co-founded a luxury hand care company, built marketing strategies for prominent brands such as Under Armour and Michael Kors, and worked as a management consultant at Tata Consultancy Services. Katy holds an MBA from Columbia Business School and a B.F.A. from Syracuse University, along with experience at various renowned fashion retailers.