Kevin Kappes is a highly experienced manager specializing in customer experience across various sectors, including retail and restaurants. They held positions such as Manager of Customer Experience at Macy's and Assistant General Manager at International Meal Company, where they demonstrated exceptional customer service and problem-solving skills. In addition to their management experience, Kevin served in the US Coast Guard as a Fireman before beginning a career in customer service and merchandising. Kevin has consistently been recognized for their innovative approach and first-rate organizational skills throughout their career.
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