Melissa Douse, SHRM-CP, is a certified HR and People Leader with a strong focus on talent development, employee engagement, and culture strategy. Currently, they serve as a Manager in Sales and Customer Experience at Macy's and bring extensive experience from various leadership roles in organizations such as Ulta Beauty and the NYC Department of Education. With a Bachelor of Education from Queens College, Melissa has cultivated a career dedicated to fostering people-first leadership across diverse industries, emphasizing clarity, accountability, and purpose in every initiative. Their commitment to enhancing the employee experience and driving exceptional results reflects their belief in the power of supportive workplaces.
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