Michele Burns

Michele Burns currently serves as the National Director of Inventory Control and Quality Assurance at Macy's Logistics and Operations, a position held since May 2012, overseeing Central Fulfillment Centers and Mega Centers across multiple states. Previous roles at Macy's include Director of ICQA for the CFC East and Joppa, Director of Process Improvement, and Merchandise Control Manager, where Michele focused on implementing financial and operational control standards to enhance shortage prevention benchmarks. Michele's earlier experience includes positions as Regional Manager of Shortage Control and Group Sales Manager at Foley's, as well as Sales Manager at Sears. Educational background includes attendance at Northwest Missouri State University and Hannibal La Grange.